Privacy Policy – 92pkr

1. Introduction

This Privacy Policy ("Policy") describes how 92pkr ("92pkr", "we", "us", "our") collects, uses, discloses, stores, and protects personal information relating to users ("you", "Player", "User") of the 92pkr platform accessible at https://92pkr.club.

By registering an account, accessing the 92pkr website, or using any of the services offered through the platform, you acknowledge that you have read this Policy and consent to the collection and processing of your personal data as described herein. If you do not consent to any part of this Policy, you should discontinue use of the platform and contact support to arrange account closure.

This Policy should be read in conjunction with the 92pkr Terms and Conditions, which are available at /terms-conditions. Both documents together form the full framework governing your relationship with 92pkr.

2. Personal Data We Collect

92pkr collects personal data through a number of mechanisms, including data you provide directly, data generated automatically through your use of the platform, and data received from third-party sources where applicable. The categories of personal data we collect include:

Data you provide directly:

• Full legal name and date of birth, collected at registration for age and identity verification purposes.
• Pakistani mobile number (03xx format) used as your primary account identifier and for two-factor authentication (2FA) communications.
• Financial data, including bank account details, JazzCash wallet numbers, Easypaisa mobile account numbers, and transaction records associated with deposits and withdrawals processed in PKR.
• Identity verification documents, including copies of CNIC (Computerised National Identity Card) or other government-issued identification, submitted in response to KYC (Know Your Customer) verification requests.
• Communications data, including the content of messages sent to 92pkr support via live chat or email.

Data collected automatically:

• IP address and approximate geographic location derived therefrom.
• Device identifiers, operating system, browser type and version, and screen resolution.
• Session data, including login timestamps, pages visited, game sessions opened, bets placed, and navigation patterns within the platform.
• Cookie identifiers and similar tracking technology data, as further described in Section 6 of this Policy.

3. How We Use Your Personal Data

92pkr uses the personal data described in Section 2 for the following purposes:

• Account creation and management: To register your account, verify your identity and age, and maintain accurate records associated with your 92pkr account.
• Transaction processing: To process deposits, withdrawals, and any other financial transactions in PKR through JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, and other supported payment methods.
• Platform delivery: To provide access to the 92pkr casino lobby, sports betting markets, live dealer games, fish shooting games, and all other platform features to which you are entitled as a registered player.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, multi-accounting, bonus abuse, and any other conduct prohibited under the 92pkr Terms and Conditions.
• Legal and regulatory compliance: To meet obligations under applicable anti-money laundering, counter-terrorism financing, and other regulatory requirements.
• Responsible gaming enforcement: To implement and monitor responsible gaming tools, including deposit limits, self-exclusion requests, and cooling-off periods applied to your account.
• Customer support: To respond to account queries, complaints, and technical issues raised through the support channel.
• Platform improvement: To analyse anonymised or aggregated usage data for the purpose of improving the 92pkr platform, user experience, and product offering.
• Promotional communications: Where you have opted in to receive marketing communications, to send you information about 92pkr promotions, bonuses, and cricket betting offers. You may opt out of marketing communications at any time.

4. Legal Basis for Processing

92pkr processes personal data only where a lawful basis exists. The primary legal bases on which 92pkr relies are:

• Contractual necessity: Processing required to fulfil our obligations under the Terms and Conditions you have agreed to, including operating your account and processing transactions.
• Legal obligation: Processing required to comply with applicable laws and regulations, including KYC and anti-money laundering obligations.
• Legitimate interests: Processing carried out for the legitimate business interests of 92pkr, including fraud prevention, platform security, and service improvement, where such interests do not override your rights and freedoms.
• Consent: Processing carried out on the basis of your explicit consent, including the sending of optional marketing communications. Where consent is the legal basis, you have the right to withdraw consent at any time without affecting the lawfulness of processing that occurred prior to withdrawal.

5. Data Sharing & Disclosure

92pkr does not sell, rent, or trade your personal data. We may disclose your personal data to third parties only in the following circumstances:

• Payment processors: Financial data is shared with payment service providers (including JazzCash, Easypaisa, and banking partners) solely to the extent necessary to process your deposit and withdrawal transactions.
• Identity verification services: Where KYC verification is required, identity documentation may be processed by third-party verification service providers operating under contractual obligations of confidentiality.
• Game and platform providers: Certain casino game and platform infrastructure providers may receive session and gameplay data necessary to operate the games and services integrated into the 92pkr platform.
• Regulatory and law enforcement authorities: Where required by law, regulation, or court order, 92pkr may disclose personal data to competent authorities. 92pkr will notify affected users where legally permitted to do so.
• Corporate transactions: In the event of a merger, acquisition, or sale of all or substantially all of 92pkr's assets, personal data held by 92pkr may be transferred to the successor entity, subject to the same data protection obligations described in this Policy.

All third parties with whom 92pkr shares personal data are required to maintain appropriate data protection standards consistent with this Policy.

6. Cookies & Tracking Technologies

The 92pkr platform uses cookies and similar tracking technologies to enhance your experience, maintain session continuity, and gather analytics data. The types of cookies used include:

• Strictly necessary cookies: Required for the platform to function. These include session authentication cookies that keep you logged in to your 92pkr account during an active session. These cookies cannot be disabled without impairing platform functionality.
• Performance and analytics cookies: Used to collect anonymised data about how users interact with the platform, including which pages are visited most frequently and where errors occur. This data is used exclusively to improve platform performance.
• Preference cookies: Used to remember your platform preferences, such as display settings and notification configurations.

You may control cookie settings through your browser settings. Note that disabling certain categories of cookies may affect the availability or functionality of some platform features. 92pkr does not use cookies to serve third-party advertising or to track your activity outside of the 92pkr platform.

7. Data Security

92pkr implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption on all data transmissions between your device and the 92pkr platform.
• Encrypted storage of sensitive data, including passwords (stored as irreversible hashes) and payment details.
• Access controls limiting internal access to personal data to personnel with a legitimate operational need.
• Regular security assessments and monitoring of platform infrastructure for vulnerabilities.
• Two-factor authentication (2FA) available to players as an additional layer of account security.

Notwithstanding the above measures, no method of data transmission or storage is completely secure. While 92pkr takes all reasonable steps to protect your data, we cannot guarantee absolute security. In the event of a data breach that poses a material risk to your rights, 92pkr will notify affected users as promptly as practicable.

8. Data Retention

92pkr retains personal data for the period necessary to fulfil the purposes for which it was collected, as follows:

• Active account data: Retained for the duration of your account relationship with 92pkr and for a period thereafter as required by applicable law or legitimate operational need.
• Transaction records: Financial transaction records are retained for a minimum period required under applicable anti-money laundering and financial record-keeping regulations.
• Identity verification documents: KYC documentation is retained for the period required by applicable regulatory frameworks following the conclusion of the account relationship.
• Support communications: Records of support interactions are retained for a reasonable period to facilitate follow-up, dispute resolution, and service improvement.
• Marketing data: Where you have opted in to marketing communications, your contact data is retained until you opt out or request deletion.

Upon expiry of applicable retention periods, personal data is securely deleted or anonymised such that it can no longer be associated with an identifiable individual.

9. Your Rights

Subject to applicable law, you have the following rights in relation to your personal data held by 92pkr:

• Right of access: You may request a copy of the personal data 92pkr holds about you.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data held on your account.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to overriding legal retention obligations.
• Right to restriction: You may request that 92pkr restricts processing of your data in certain circumstances, such as while the accuracy of data is being contested.
• Right to data portability: Where processing is based on consent or contractual necessity, you may request that your data be provided in a structured, machine-readable format.
• Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that occurred prior to withdrawal.
• Right to object: You may object to processing carried out on the basis of legitimate interests, including direct marketing.

To exercise any of the above rights, please contact the 92pkr support team. Requests will be processed within a reasonable timeframe and, where identity verification is required before processing, you will be informed promptly.

10. Children & Minors

92pkr is strictly an 18+ platform. The 92pkr platform is not directed at, and does not knowingly collect personal data from, individuals under the age of 18. Age is verified during the registration process. If 92pkr becomes aware that personal data has been collected from a person under the age of 18, such data will be deleted immediately and the associated account will be closed.

If you believe a minor has registered an account on 92pkr, please contact support immediately so that appropriate action can be taken.

11. Third-Party Links & Services

The 92pkr platform may contain references to or integrations with third-party services, including payment providers such as JazzCash and Easypaisa. This Policy applies only to personal data processed by 92pkr directly. Third-party services have their own privacy policies, which govern how they collect and process your data when you interact with their systems. 92pkr is not responsible for the privacy practices of third-party providers and encourages you to review their policies independently.

12. Changes to This Privacy Policy

92pkr reserves the right to update or modify this Privacy Policy at any time. Where changes are material, registered players will be notified via email to the address on file or by a prominent notice displayed on the platform. The date at the top of this page reflects when the Policy was most recently updated.

Your continued use of the 92pkr platform following any update to this Policy constitutes your acceptance of the revised Policy. If you do not agree with any update, you should cease using the platform and contact support to arrange account closure.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data held by 92pkr, please contact us through the following channels:

• Email: [email protected]
• Live Chat: Available 24/7 within the platform after login

Support is available in English at all times, with Urdu-friendly assistance available on request. We aim to respond to all privacy-related enquiries within a reasonable period.

This Privacy Policy was last reviewed and updated in June 2026.